ASSOCIATE ACCOUNT MANAGER

IMPACT and OPPORTUNITY

The Associate Account Manager role is an integral support role to the Automotive CBU Sales team.  The Associate Account Manager will be responsible for providing accurate and timely communications to the internal Gentherm Sales team, managing internal reports, and contributing directly to growth targets through serving as the primary customer account manager for assigned customer(s.)  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• For assigned customer(s):
  • Assist in identifying new Sales opportunities
  • Forecast in SFBA according to Gentherm defined processes
  • Lead quotation process according to Gentherm's process together with PM and associated functions.
  • Act as "Voice of the Customer" bringing customer issues and opportunities back to the appropriate groups within Gentherm and following through to resolution
• Build knowledge of all Gentherm technologies and products, to be able to effectively contribute to identification of new opportunities.
• Collect, compile and manage internal Sales documentation
• Collaborate with plant Production Planners and Customer Service Representatives, as needed, on various projects
• Participate in internal cost reduction activities
• Other CBU Sales support projects & activities as needed.

QUALIFICATIONS

MINIMUM QUALIFICATIONS:

• Bachelor’s degree
• Proficient in Microsoft Excel, PowerPoint, and Teams
• Strong communication skills
• Strong organizational skills

PREFERRED QUALIFICATIONS:

• Experience in multi-level team and/or matrix organization
• Customer Account Management experience: 1-3 years.

NICE TO KNOW

TRAVEL:

• Local travel only

COMPETENCIES

• Deliver Results
  • Understand the mission and output of your team; set SMART objectives and deliver
• Drive Change
  • Focus on agility and commitment to continuous improvement; Understand and act on internal and external drivers of change
• Build Capability
  • Foster a culture of learning and development; Support individual growth through continuous feedback to achieve personal and professional goals
• Cultivate Innovation
  • Openly embrace, create, implement and support new and innovative ideas, processes and technology that deliver business results

PHYSICAL DEMANDS/WORK ENVIRONMENT

All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. Gentherm is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.